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Customer Support

  • Our Commitment to Excellence
  • Our Quality Recruiters
  • Customer Rating System
  • Customized Services

Contact Us

 888.847.7378 Ext.113

 Info@staffinguniverse.com

Our Commitment to Excellence

Our commitment to excellence begins with 24X7 customer support to each and every account on the Staffing Universe Health & Science. It is our goal to ensure that every customer would refer a friend after every experience with the Staffing Universe. We have thousands of qualified recruiters to fill all your jobs. We are a true one-stop-shop for our healthcare clients, where their positions are filled by a great candidate - the first time. We want to ensure that each placement that is made through Staffing Universe Health & Science is a wonderful experience for our clients, recruiters and their candidates.

Our Quality Recruiters

Our dedicated Resource Team works to make sure that the recruitment you need is amply covered by hundreds of recruiters for both direct hire and temporary placements, no matter the position. But we didn’t stop there. Every one of our agents must go through an intensive interview and selection process before beginning to fill positions for our clients. Each recruiter is taken through a thorough screening process where we conduct interviews, check three references, and verify Certificates of Insurance. When your staff receives calls from staffing vendors, allow us to do your screening. Simply tell them, “Our staffing goes through Staffing Universe! Please contact them if you would like to work on our openings.”

Customer Rating System

Once a recruiter begins to fill jobs, they receive a rating each and every time a position is filled. That rating becomes part of the staffing agent’s profile for clients to see when they review submissions by these recruiters. A higher rating will increase the recruiter’s chance of visibility and certainly exclusivity on newly created positions. Each of our recruiters’ statistics are available to view their ratios between the number of submissions that they have made to the number of interviews and placements that have resulted. Our clients also receive ratings and statistics based on their promptness to respond to submissions and offering adequate communication to their recruitment partners in addition to the ratios of their postings to interviews and hires of submitted candidates.

Customized Services

Staffing Universe Health & Science works with each client to best support their individual needs. Staffing Universe provides Consolidated Contract Services and Consolidated Billing Services to meet our clients exactly where they need us.

Consolidated Billing Services:

  • One invoice for all agency staffing
  • Centralized time keeping
  • Hours verification for every Staffing Universe contract employee at your facility
  • Expense summary for budgeting
  • Reconcile Discrepancies
  • Individual Company reporting functions/Accounts Payable Coding

Consolidated Contract Services:

  • Complete contract administration
  • Agreements for exclusive staffing of all open jobs
  • RFP/RFI administration
  • Quarterly updated contracts and insurance binders
  • Staffing Universe obtains contract signatures, W9 and Insurance Documents

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Staffing Universe

  • About Us
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  • Customer Support
  • Contact Us
    888.847.7378 Ext.113
    Info@staffinguniverse.com

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